![]() Ease of use : Excel is an easy tool to use and has a simple interface, so it is a good place to start especially when your data is not that wide at the beginning.Let’s see what you can gain by choosing to use it. Especially when you use it in the right way and with proper features you benefit from Excel at the maximum level. There are many reasons to adopt Excel as your CRM tool. This Microsoft Office tool always offers you something that enhances your work. In this case, Excel might be a great solution for CRM needs. When you start using it, you know well that it is going to save you from messing around with scattered information. What is Excel really good at? Storing information in an organized way. Customer relationship management system, commonly known as CRM, is the ultimate process of storing customer information in an organized way. So the question is: can “Excel” be used as a CRM? It definitely can. There are convenient tools and software to do that. We all know that keeping our precious data in systems is a much safer way than writing them onto random papers and trying not to lose afterwards.ĬRM is one of the processes that should not be handled in a disorganized way it should be taken care of properly. It has been a while since customer information has been transferred from business cards into digital platforms.
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